ContactPad

ContactPad is the main interface that agents use when making and receiving calls through the NewVoiceMedia platform. ContactPad has four panels that show information relevant to your agents and their calls.

With the addition of NewVoiceMedia’s cloud telephony, the inbound and outbound phone calls can now be integrated with all of the information and intelligence it has stored in Salesforce.

Services

User Experience
User Interface
Research
User Flows
Wireframes
Prototypes
Low and high-fidelity mockups

Tools

Sketch
InVision
Zeplin
Balsamiq
JIRA