Dashboards

NewVoiceMedia Portal

The Dashboards area of the NewVoiceMedia platform contains interactive displays that provide insights into a NewVoiceMedia platform account’s activity. The dashboards use near real-time APIs to gather data that allows you to monitor and improve your customer service and sales experience.

Dashboards are made up of various components—widgets—that represent past and current activity in your account. The widgets contain different types of information depending on their configuration.

 

Objectives

Create a clear, simple graphics giving users ‘at a glance’ views of their call tracking, history and trends.

A much easier informed decision will translate to higher retention and engagement.

Include legends to the graphs.

Services

  • User Interface
  • User Experience
  • Components
  • Documentation
  • Wireframes
  • Prototyping
  • HiFi-Templates
  • Implementation Guidelines